Make Smarter Decisions with WhatsApp Analytics
Track sales, chat performance, and customer behavior in one real-time dashboard. No spreadsheets. No guesswork. Just actionable insights for your WhatsApp commerce business.
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Start Free TrialWhat You Can Track
Sales & Revenue
Track daily, weekly, and monthly revenue. See top-selling products, average order value, and revenue trends over time.
Order Metrics
Monitor order volume, status distribution (confirmed, shipped, delivered), and fulfillment efficiency metrics.
Chat Performance
Measure response times, resolution rates, and chatbot-handled vs human-handled conversation volume.
Customer Behavior
Analyze peak activity hours, popular product categories, cart abandonment rates, and repeat purchase patterns.
Channel Attribution
See which traffic sources drive the most WhatsApp store visits and conversions across all your marketing channels.
Geographic Insights
Visualize order distribution by city and region. Identify new markets and optimize inventory for top locations.
How It Works
Set Up in Seconds
Connect your WhatsApp number and start selling. Analytics begins tracking automatically — no code required.
Watch Data Flow In
Every order, chat, and click is captured in real-time. View your dashboard from any device.
Optimize Daily
Use insights to reduce cart abandonment, improve response times, and grow your WhatsApp store revenue.
Related Features
Frequently Asked Questions
What metrics can I track on the Flowauxi analytics dashboard?
The Flowauxi analytics dashboard tracks sales revenue, order volume, conversion rates, chat response times, customer acquisition cost, repeat purchase rate, popular products, cart abandonment, geographic distribution, and channel performance. All data updates in real-time as orders come in via WhatsApp.
How do I access WhatsApp store analytics?
Access your analytics dashboard from your Flowauxi dashboard. Once you're logged in, navigate to the Analytics tab in the left sidebar. There you'll find real-time widgets for sales, orders, chatbot performance, and customer behavior. No additional setup is required — data flows in automatically as customers interact with your WhatsApp store.
Does the dashboard support real-time updates?
Yes, the dashboard updates in real-time using server-sent events. As soon as a customer places an order, sends a message, or interacts with your AI chatbot, the relevant metrics on your dashboard update instantly. You can also set up custom alerts for key metrics like spike in orders or drop in chat response time.
Can I export analytics data?
Yes, you can export any metric as a CSV file or PDF report directly from the dashboard. Exports include all filters and date ranges shown in the current view. The free plan allows up to 50 exports per month; premium plans include unlimited exports and scheduled auto-delivery to your email.
Is WhatsApp analytics GDPR and DPDP compliant?
Yes, Flowauxi analytics complies with India's DPDP Act 2023 and GDPR. Customer phone numbers are masked by default in all exports and dashboards. You can configure data retention policies per your legal requirements, and all data is encrypted in transit and at rest. Audit logs are available for compliance reporting.
Start Tracking in Minutes
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